My orders
To view a list of all your orders, please visit My Orders.
To view an individual order, click the order number from the My Orders page.
Order statuses explained
You can view the status of any order on the My Orders page. Here is a list of the statuses and what they mean:
- Unconfirmed: We have not yet accepted your order. We are confirming availability and making anti-fraud checks.
- Confirmed: We have accepted your order. We are preparing to despatch now.
- Despatched: The order has been despatched. Please give feedback.
- Completed: The order has been completed.
- Cancelled: You cancelled prior to despatch.
- Returned: You returned the piece in perfect condition.