My Orders

My orders

To view a list of all your orders, please visit My Orders

To view an individual order, click the order number from the My Orders page.

Order statuses explained

You can view the status of any order on the My Orders page. Here is a list of the statuses and what they mean:

  • Unconfirmed: We have not yet accepted your order. We are confirming availability and making anti-fraud checks.
  • Confirmed: We have accepted your order. We are preparing to despatch now.
  • Despatched: The order has been despatched. Please give feedback.
  • Completed: The order has been completed.
  • Cancelled: You cancelled prior to despatch.
  • Returned: You returned the piece in perfect condition.




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Contact us

  • ArtGallery.co.uk
    Millennium House
    Brunel Drive
    Newark
    NG24 2DE